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However, the issue had subsequently been resolved jest to the player’s satisfaction. He reached out owo support but received no assistance and was frustrated with the situation. The complaint was resolved when the player confirmed that he had received his funds back. We marked the complaint as ‘resolved’ in our program and appreciated the player’s cooperation.

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• However, the casino initially failed to respond, which led to the complaint being marked as ‘unresolved’.
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The casino had been asked owo provide further information regarding these bets, but they had not responded. The player państwa asked owo obtain the full history from the casino so that the situation could be further investigated. The player from Ecuador had reported that his internetowego casino account had been blocked without explanation after he had attempted jest to withdraw his winnings. He had claimed that the casino had confiscated his funds amounting to $77,150 ARS, alleging violation of terms and conditions. Despite our efforts jest to mediate, the casino had not initially responded owo the complaint.

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A male player’s winnings were voided for breaching an unknown bonus term. The casino had not responded jest to the complaint, which państwa closed as “unresolved.” Attempts owo communicate with the casino multiple times yielded w istocie cooperation. The player’s account państwa closed due owo alleged bonus abuse, which the player disputed, stating that w istocie wrongdoing had occurred.

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Use the same range of methods, and if your payment provider doesn’t support withdrawals, the customer support team will provide you with a handy alternative. The minimum amount you can ask for at once is CA$10, which is less than in many other Canadian przez internet casinos. Hellspin offers reliable customer support to assist players with any issues. The support team is available 24/7, ensuring players get help whenever they need it.

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• The issue arose due to the casino’s claim that she had violated the maximum bet rule while having an active bonus, which resulted in the confiscation of her winnings.
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As the casino państwa operating without a valid license and didn’t refer to any ADR service, we had been unable to resolve the issue. The casino requested that the complaint be reopened, and after further discussion with the player, it państwa determined that they intentionally bet more than the maximum allowed. The player from Romania had used a deposit nadprogram at an internetowego casino, won a significant amount, and attempted a withdrawal. However, the casino had cancelled the withdrawal, claiming that the player had violated the maximum bet rule while the nadprogram was active.

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